Integrated Solutions Designed for Every Property Type
At ProStay Solutions, we understand that every hospitality business is unique. That's why we've meticulously crafted a suite of interconnected tools – our powerful Cloud PMS, robust Channel Manager, and intuitive Booking Engine – to work in harmony, providing a seamless operational experience. From boutique hotels to sprawling apartment complexes, our solutions are engineered to boost efficiency, enhance guest satisfaction, and ultimately, drive your revenue.
Our platform empowers you to manage every aspect of your property with unparalleled ease, from reservation management and guest communication to dynamic pricing and channel distribution. Discover how our integrated ecosystem can transform your daily operations and position your business for sustained growth.
Filter by Property Type
Select your property type below to see how ProStay Solutions provides tailored features and benefits specifically designed for your business model.
Features for Hotels
Front Desk Operations
Streamline check-ins, check-outs, and room assignments with an intuitive interface. Manage guest profiles, track special requests, and handle billing with ease, ensuring a smooth experience for both staff and guests.
Housekeeping Management
Optimize housekeeping schedules and tasks. Assign rooms, monitor cleaning status in real-time, and ensure rooms are guest-ready promptly, reducing turnaround times and improving efficiency.
Restaurant & POS Integration
Seamlessly integrate your restaurant and Point of Sale (POS) systems with the PMS. Manage dining reservations, track orders, and consolidate billing for a unified guest experience.
Conference & Event Management
Handle bookings for meeting rooms, conference facilities, and event spaces. Manage resources, catering, and equipment, providing comprehensive solutions for corporate and social events.
Concierge Services Portal
Offer guests a dedicated portal for concierge requests, bookings for local attractions, transportation, and other personalized services, enhancing their stay and your service reputation.
Group Booking Management
Simplify the complexities of group reservations. Manage blocks of rooms, group rates, and individual guest details effortlessly, from initial inquiry to final billing.
Features for Hostels
Dormitory & Bed Management
Efficiently manage individual beds within dormitories, assign guests to specific beds, and track availability in real-time. Handle mixed-gender dorms and private rooms with ease.
Flexible Check-in/out Times
Accommodate the dynamic travel schedules of hostel guests with flexible check-in and check-out options, reducing friction and enhancing guest convenience.
Activities & Tour Bookings
Integrate and manage bookings for hostel-organized activities, local tours, and events directly through the system, providing an additional revenue stream and enhancing guest experience.
Guest Communication Hub
Centralized platform for communicating with guests, sending welcome messages, activity reminders, and local tips, fostering a strong community feel.
Locker & Luggage Storage Management
Manage and track locker assignments and luggage storage services, providing secure options for guests and optimizing space utilization.
Community Board & Events Calendar
Digital community board and events calendar to inform guests about daily happenings, social gatherings, and local recommendations, fostering interaction.
Features for Apartments
Long-Term Stay Management
Comprehensive tools for managing extended stays, including recurring billing, lease agreements, and maintenance requests tailored for apartment rentals.
Keyless Entry Integration
Seamless integration with smart lock systems for keyless entry, providing guests with convenient access and enhancing security for apartment units.
Maintenance Request System
Dedicated portal for guests to submit maintenance requests, with tracking and assignment features for your staff, ensuring prompt resolution and guest satisfaction.
Utility Billing & Tracking
Automated tracking and billing for utilities (electricity, water, gas) specific to each apartment unit, simplifying invoicing and cost recovery.
Property Amenities Management
Manage and schedule shared amenities like gyms, pools, and co-working spaces, allowing guests to book and utilize facilities efficiently.
Guest Self-Service Portal
Empower guests with a portal to manage their bookings, view invoices, submit requests, and access property information, reducing administrative burden.
Features for B&Bs
Personalized Guest Profiles
Capture detailed guest preferences, dietary restrictions, and special occasions to provide a highly personalized and memorable stay experience.
Breakfast & Meal Management
Efficiently manage breakfast orders, dietary requirements, and meal schedules, ensuring every guest receives a tailored culinary experience.
Local Recommendations & Itineraries
Provide guests with curated local recommendations, personalized itineraries, and booking assistance for nearby attractions and activities.
Direct Booking & Commission-Free
Maximize direct bookings through your website with a commission-free booking engine, allowing you to retain more revenue and build direct guest relationships.
Guest Review Management
Integrate with popular review platforms to collect, monitor, and respond to guest feedback, maintaining your online reputation and improving services.
Gift Certificate & Voucher Sales
Manage the creation, sale, and redemption of gift certificates and vouchers, providing an additional revenue stream and attracting new guests.
Detailed Features Overview
Automation & Efficiency
Automated Check-in/out
Empower guests with self-service options for check-in and check-out, reducing wait times and freeing up your staff to focus on more personalized guest interactions.
Integrated Payment Processing
Secure and seamless payment gateway integration supports various payment methods, simplifying transactions and ensuring PCI compliance for peace of mind.
Task Management & Assignments
Assign and track tasks for housekeeping, maintenance, and front desk staff. Ensure timely completion and clear communication across your team, improving operational flow.
Automated Reporting & Analytics
Gain actionable insights with automated reports on occupancy, revenue, guest demographics, and more, helping you make data-driven decisions to optimize your business.
Calendar & Availability Sync
Real-time synchronization of your availability across all channels, preventing overbookings and ensuring accurate inventory management.
Mobile Access & Management
Manage your property on the go with our mobile-friendly interface. Access bookings, guest details, and operational data from anywhere, anytime.
Guest Experience
Personalized Communication
Automate pre-arrival, in-stay, and post-stay messages tailored to individual guest preferences, ensuring timely and relevant communication that enhances their experience.
Loyalty Programs Integration
Build and manage custom loyalty programs to reward repeat guests, encouraging direct bookings and fostering long-term relationships with your clientele.
Online Guest Portal
Provide a secure online portal where guests can manage their bookings, view invoices, make special requests, and access property information at their convenience.
Guest Feedback & Surveys
Collect valuable guest feedback through automated surveys, allowing you to continuously improve services and address any issues proactively.
Multi-language Support
Offer your booking engine and guest communication in multiple languages, catering to an international clientele and enhancing accessibility.